The RAQ: Manufactuer's Warranty

20 Year Limited Warranty
 

The warranty obligations of The RAQ, LLC. for this product are limited to the

terms set forth below: What is Covered This limited warranty covers defects in

materials and workmanship in this product. What is Not Covered This limited

warranty does not cover any damage, deterioration or malfunction resulting from

any alteration, modification, improper or unreasonable use or maintenance, misuse,

abuse, accident, neglect, exposure to excess moisture, fire, improper packing and

shipping (such claims must be presented to the carrier), lightning, power surges, or

other acts of nature. This limited warranty does not cover any damage,

deterioration or malfunction resulting from the installation or removal of this

product from any installation, any unauthorized tampering with this product, any

repairs attempted by anyone unauthorized by The RAQ, LLC. to make such

repairs, or any other cause which does not relate directly to a defect in materials

and/or workmanship of this product. This limited warranty does not cover cartons,

equipment enclosures, cables or accessories used in conjunction with this product.

Without limiting any other exclusion herein, The RAQ, LLC. does not warrant that

the product covered hereby, including, without limitation, the technology and/or

integrated circuit(s) included in the product, will not become obsolete or that such

items are or will remain compatible with any other product or technology with

which the product may be used.

How Long Does this Coverage Last:

This limited warranty lasts twenty (20) years from the date of original purchase of

Only the original purchaser of this product is covered under this limited warranty.

This limited warranty is not transferable to subsequent purchasers or owners of this

product. Limited Warranty The RAQ, LLC.

What The RAQ, LLC. will do:

The RAQ, LLC. will, at its sole option, provide one of the following three

remedies to whatever extent it shall deem necessary to satisfy a proper claim under

1. Elect to repair or facilitate the repair of any defective parts within a reasonable

period of time, free of any charge for the necessary parts and labor to complete the

repair and restore this product to its proper operating condition. The RAQ, LLC.

will also pay the shipping costs necessary to return this product once the repair is

2. Replace this product with a direct replacement or with a similar product deemed

by The RAQ, LLC. to perform substantially the same function as the original

3. Issue a refund of the original purchase price less depreciation and a restocking

fee to be determined based on the age of the product at the time remedy is sought

What The RAQ, LLC. will not do Under This Limited Warranty

If this product is returned to The RAQ, LLC. or the authorized dealer from which

it was purchased, this product must be insured during shipment, with the insurance

and shipping charges prepaid by you. If this product is returned uninsured, you

assume all risks of loss or damage during shipment The RAQ, LLC. will not be

responsible for any costs related to the removal or re-installation of this product

from or into any installation. The RAQ, LLC. will not be responsible for any costs

related to any setting up this product, any adjustment of user controls or any

programming required for a specific installation of this product.

How to Obtain a Remedy under this Limited Warranty

To obtain a remedy under this limited warranty, you must contact either the

authorized RAQ reseller from whom you purchased this product or The RAQ,

Please visit our web site at www.solarraq.com or contact The RAQ, LLC. Hotline

at 313-473- 7271. In order to pursue any remedy under this limited warranty, you

must possess an original, dated receipt as proof of purchase from The RAQ, LLC.

or an authorized reseller. If this product is returned under this limited warranty, a

return authorization number, obtained from The RAQ, LLC., will be required. You

may also be directed to a person authorized by The RAQ, LLC. to repair the

product. If it is decided that this product should be returned directly to The RAQ,

LLC., this product should be properly packed, preferably in the original carton, for

shipping. Cartons not bearing a return authorization number will be refused.

THE MAXIMUM LIABILITY OF The RAQ, LLC. UNDER THIS LIMITED WARRANTY

SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID FOR THE PRODUCT. TO

THE MAXIMUM EXTENT PERMITTED BY LAW, The RAQ, LLC. IS NOT RESPONSIBLE

FOR DIRECT, SPECIAL, INCIDENTAL OR Limited Warranty

The RAQ, LLC. CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF

WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY. Some

countries, districts or states do not allow the exclusion or limitation of relief, special,
incidental, consequential or indirect damages, or the limitation of liability to specified
amounts, so the above limitations or exclusions may not apply to you.

 

Exclusive Remedy TO THE MAXIMUM

EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET

FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES,

REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR

IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE RAQ, LLC.

SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING,

WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR

A PARTICULAR PURPOSE. IF THE RAQ, LLC. CANNOT LAWFULLY DISCLAIM OR

EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED

WARRANTIES COVERING THIS PRODUCT, INCLUDING WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY

TO THIS PRODUCT AS PROVIDED UNDER APPICABLE LAW. IF ANY PRODUCT TO

WHICH THIS LIMITED WARRANTY APPLIES IS A “CONSUMER PRODUCT” UNDER

THE MAGNUSON-MOSS WARRANTY ACT (15 U.S.C.A. §2301, ET SEQ.) OR OTHER

APPICABLE LAW, THE FOREGOING DISCLAIMER OF IMPLIED WARRANTIES SHALL

NOT APPLY TO YOU, AND ALL IMPLIED WARRANTIES ON THIS PRODUCT,

INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR THE

PARTICULAR PURPOSE, SHALL APPLY AS PROVIDED UNDER APPLICABLE LAW.

Solar Panel Mounts